Credit Reporting Policy

The purpose of this document (“Credit Reporting Policy”) is to inform you of how Bakers and Chefs Food Equipment Pte Ltd manages credit-related information which is subject to the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”). Please take a moment to read this Credit Reporting Policy so that you know and understand the purposes for which we collect, use and disclose your credit information.

1. Collection

Kinds of information collected

If you apply for Try-It-Buy-It leasing programme, we may collect and hold various information related to your assets and financial position, including income details, expense details, asset values and taxation information.

We also collect and use all types of ‘credit information’, ‘credit eligibility information’ and ‘CP derived information’ (as those terms are defined in the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”)).

Credit information is the information we may collect and give to a credit reporting body, Credit Bureau (Singapore) Pte Ltd and DP Credit Bureau Pte Ltd. This information includes:

a) identity details;

b) the fact that you have applied for credit and the amount;

c) the fact that we are a credit provider to you;

d) repayment history information;

e) in specified circumstances, default information (including payment information if you pay a defaulted amount previously listed with a credit reporting body);

f) advice that payments are no longer overdue and the date on which overdue payments were made;

g) in specified circumstances, our opinion that you have committed a serious credit infringement and the fact that credit provided to you has been paid or otherwise discharged (including the date of discharge).

Credit eligibility information is the information credit reporting bodies (like Veda) provide to us.

CP-derived information means any personal information that is derived from information provided to us by a credit reporting body. In this policy, we refer to ‘credit-related information’ to capture some or all information referred to above (as the context requires).

2. Method of Collection

We will collect your credit-related information if you apply for credit from us or our related entities. We will collect this information directly from you in most cases, for instance through telephone calls, through our application forms and processes or via email. We may also collect it from persons acting on your behalf (for instance, dealers, brokers, or financial advisors) or from our related entities.

We also collect credit-related information from credit reporting bodies or from other credit providers where permitted by the Privacy Act.

3. Purposes of Collection, Use and Disclosure

We collect and use your credit-related information:

(a) If you are a prospective customer:

(b) If you are a customer holding an account with Bakers and Chefs Food Equipment Pte Ltd or a Connected Person or an administrator, executor, liquidator, official assignee, receiver, judicial manager or other similar official who has been so appointed pursuant to bankruptcy or insolvency proceedings instituted in Singapore or elsewhere in respect of a Bakers and Chefs Food Equipment Pte Ltd customer or any security provider:
We may disclose credit-related information about you to:

a) our related entities, or a person who manages credit, to process an application or manage credit or for related internal management purposes that are directly related to the provision or management of commercial credit;

b) other persons where we believe on reasonable grounds that you have committed a serious credit infringement;

c) external dispute resolution providers;

d) third parties for securitisation purposes;

e) third parties for the purposes of considering whether to accept an assignment of debt, or to take an interest in the credit provider;

f) other credit providers where you have consented and where permitted by law;

g) guarantors or proposed guarantors, where you have consented and where permitted by law;

h) mortgage insurers;

i) debt collectors; and

j) other persons where required or authorised by law.

We may disclose your credit information to Credit Bureau (Singapore) Pte Ltd and DP Credit Bureau Pte Ltd from time to time.

4. Correction

You can ask us to correct your credit-related information. If we are satisfied that your information is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to update your information within 30 days (or such longer period you agree to in writing) and will provide written notice of that correction.

If we form the view that we will not be able to resolve your correction request within the 30-day time period, we will write to you seeking an extension of time, and notify you that you can complain to a recognised external dispute resolution scheme.

5. Contacting Us – Correction of your Credit Information or Complaint

If you:

(a) have any questions or feedback relating to your credit information or our Credit Reporting Policy;  

(b) would like to withdraw your consent to any use of your credit information as set out in this Credit Reporting Policy;

(c) would like to obtain access and make corrections to your Personal Data records; or

(d) file a complaint, please contact Bakers and Chefs Food Equipment Pte Ltd as follows:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Write in: Bakers and Chefs Food Equipment Pte Ltd

469 Macpherson Road #01-01 Singapore 368186